Quality Policy

ISO 9001:2015

“We are committed to provide our products in conformance to the Quality Standards satisfying our customers’ requirements”.

For us, customer satisfaction is the key performance indicator, requiring that our electronic & electrical appliances must meet and exceed customer requirements and our quality performance must improve continually to ensure sustainable environmental development.

We shall achieve this by:

  • Responding effectively to the customers' requirements
  • Timely providing cost effective & quality products
  • Continuously training our employees and upgrading their professional skills realizing that quality is every one’s responsibility
  • Continually improving upon the quality management system
  • Maintaining and updating of quality objectives and implementing these objectives for improved quality performance
  • Be prepared for any emergency situation by identifying & eliminating risks to control potential loss to business, environment & to the human life
  • Abiding by all laws, regulations and other applicable obligations.

This policy is documented, implemented, maintained and communicated at all levels within the organization.