“We are committed to provide our products in conformance to the Quality Standards satisfying our customers’ requirements”.
For us, customer satisfaction is the key performance indicator, requiring that our electronic & electrical appliances must meet and exceed customer requirements and our quality performance must improve continually to ensure sustainable environmental development.
We shall achieve this by:
- Responding effectively to the customers' requirements
- Timely providing cost effective & quality products
- Continuously training our employees and upgrading their professional skills realizing that quality is every one’s responsibility
- Continually improving upon the quality management system
- Maintaining and updating of quality objectives and implementing these objectives for improved quality performance
- Be prepared for any emergency situation by identifying & eliminating risks to control potential loss to business, environment & to the human life
- Abiding by all laws, regulations and other applicable obligations.
This policy is documented, implemented, maintained and communicated at all levels within the organization.